1. Shipping Area
    We currently only offer domestic delivery services in the United States. We hope to expand to international shipping in the future.
  2. Shipping Company
    We work with several well-known logistics companies to ensure fast and safe delivery services, including but not limited to:
    UPS (United Parcel Service)
    FedEx (FedEx)
    USPS (United States Postal Service)
  3. Shipping Time
    All orders will be shipped within 3-5 business days after confirmation. Shipping time may vary depending on product availability and destination.
  4. Shipping Options
    We offer a variety of shipping options for you to choose from, including economy and expedited shipping. You can choose the shipping method that suits you best at checkout.
  5. Shipping Cost
    Shipping costs are calculated based on the total order amount, weight and destination. You will see the shipping cost details clearly at checkout. For certain promotions, we may provide free shipping services. Please pay attention to our promotions for specific information.
  6. Order Tracking
    After shipment, you will receive a confirmation email with the order tracking number. You can track the shipping status of the package in real time through our official website or the direct logistics company website.
  7. Receiving Notes
    Please check the package upon receipt to ensure that there is no damage. If you find any problems, please contact our customer service team within 24 hours for processing.
  8. Lost or delayed goods
    If your package is lost or delayed during transportation, please contact us in time and we will coordinate with the logistics company to help you solve the problem.

Thank you for choosing joyfulsail.com, we look forward to providing you with quality furniture products and services!